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Thursday, September 02, 2010
 
Frequently Asked Questions
Q. What is SNAPforSeniors?
A. SNAPforSeniors is an information and technology company that specializes in the collection and publishing of high-quality, current and comprehensive data on licensed professionals and senior serving organizations in the U.S. Founded in early 2005, the company began by developing the first and only data system of its kind to accumulate, standardize and publish detailed profile information on more than 60,000 senior housing facilities. That database and the associated search tools are now featured on the websites of more than 50 national organizations, collectively serving 9 million consumers a month. In late 2008, the company began expanding the collection and profiling of its national database to include other provider types beyond senior housing using the same quality and data standards. Today, the company manages the largest national provider network of senior serving professionals in the country, covering more than 20 different classes of local community resource professionals and organizations. In early 2010, SNAPforSeniors began collaborating with Univita Health on the development of the first national preferred provider network based on quality indicators and negotiated rates for assisted living, home care, durable medical equipment, adult day care and home monitoring services. The launch of the program is scheduled for summer 2010.

SNAPforSeniors’ mission has been to deliver quality, tailored information to empower families and their advocates to make better choices for senior transitional care and services. Today our operations encompass a broad array of data gathering, profiling and provider quality metrics gathering initiatives. We have built and manage a complex process of vetting and data validation as well as trusted source management for more than 500 unique sources of provider licensing and verification. SNAPforSeniors has built a national reputation for data excellence and is regularly invited to present at industry conferences, write articles for trade journals, blogs, newsletters and other consumer publications. SNAPforSeniors is headquartered in Seattle, Washington and also maintains offices in Texas, California and Florida.

Q. How does SNAPforSeniors get their information?
A. SNAPforSeniors aggregates data on senior servicing providers from more than 500 disparate sources on a regular refresh basis. These sources include federal, state and local data sources, licensing data, accreditation data and trusted partner data. This information then goes through a standardization, normalization and manual review process before being published. In addition to basic provider data, we invite all providers to submit self-completed descriptive standardized profiles on their business or facility. These profiles are then vetted and matched against known licensing records in each category of care provider, if relevant. SNAPforSeniors maintains the most comprehensive collection of current data on senior service providers in the U.S. today.
Q. Who does SNAPforSeniors serve?
A. SNAPforSeniors serves multiple markets. Its Alliance partners and licensees include many of the largest and most respected organizations serving seniors in America today including the Alzheimer’s Association, National Association for Area Agencies on Aging, the National Council on Aging, URAC, Blue Cross Blue Shield Federal Employee Program, the National Association of Professional Geriatric Care Managers, the American College of Health Care Administrators, the Case Management Society of America, the National Academy of Elder Law Attorneys, Society of Certified Senior Advisors, National Association of Senior Move Managers, AGIS and Univita Health. Our service platform works with clients in three major categories:

Commercial Licensees: For-profit commercial organizations that wish to source the best and most current information on providers in key categories for internal or consumer-facing use can license our data through a data licensing agreement. We offer hosting and website development for major commercial portal partners as well. Examples of leading reputable organizations using SNAPforSeniors provider data with their call center operations for sourcing and screening local resources include Ceridian (the largest employee assistance program in the US serving 23 million employees), Univita Health (who operates Long Term Care Group, a leading third party administrator for 45 long term care insurance companies serving over 48,000 beneficiaries) and Nation’s Care Link (performing nurse assessment and care plans for older Americans).

Website publishers: Website owners that wish to integrate high-quality provider data into their website can access SNAPforSeniors data in several ways including direct licensing, partnered licensing or affiliate co-branding. Examples of companies integrating and private-labeling SNAPforSeniors information include the National Association of Area Agencies on Aging (Senior Housing Locator) and Waterfront Media/Everyday Health (Revolution Health Senior Housing Locator).

Agencies/Organizations: Our not-for-profit and government partners qualify for special use licenses and publishing programs. An example of a national voluntary health organization using our data is the Alzheimer’s Association (Senior Housing Finder).

SNAPforSeniors manages numerous large-scale commercial web portals with data licenses on its enterprise platform. Whether a partner is large or small, SNAPforSeniors’ team is dedicated to their success and the delivery of high-quality, relevant information to consumers and professional advocates.

Q. What is the Alliance Network?
A. The Alliance Network is a group of leading commercial companies, non-profit organizations and government agencies who use SNAPforSeniors as their primary source of online senior provider information. Alliance Network partners license the SNAPforSeniors database and search tools through a range of web service offerings, including private labeling, custom portals and direct access through an API. Examples of Alliance Network organizations include the Alzheimer’s Association, the Case Management Society of America, URAC, Social Work Today magazine, Seniors Real Estate Specialist (SRES®) Council, Revolution Health and the National Association of Senior Move Managers. Click here for a list of Alliance Network partners.
Q. How does SNAPforSeniors make money?
A. SNAPforSeniors generates revenue from several key sources:
  • Provider listing upgrade fees on its Alliance Network
  • Licensing fees to third parties for its data
  • Contract care coordination services
  • Targeted email campaigns to providers
  • Custom development work for websites servicing consumers and professionals
  • Sponsorship of online and printed educational and decision support materials

If you are a provider and wish to see what programs are available to you for listing enhancements and network marketing, log in to your account now. If you are a provider that hasn’t set up an account, click HERE to complete a profile and set up your account today.

Q. I’m a provider, why should I profile with SNAPforSeniors?
A. By completing your profile with SNAPforSeniors, you are increasing your visibility and enhancing your business reach with our national network of partners including more than 50 websites that reach more than 9 million consumers a month. You also become eligible to participate in preferred service networks like the Univita Health/Long Term Care Group/Nation’s Care Link network that operates the largest long term care insurance administration and care coordination program for policyholders in the U.S. There is no cost to complete a basic SNAP-Profile for your business and you will be informed of opportunities to participate in preferred networks for different sponsors as available. To complete a provider SNAP-Profile now, go HERE.
Q. Can I license SNAPforSeniors’ data to use on my company website, call center or integrate into my provider network?
A. Yes. We have a variety of licensing options depending on the data you need, size of your operation and intended use. To learn more, contact Eve Stern, Co-CEO at (206) 575-0728 x2006 or eve.stern@snapforseniors.com.
Q. I’m an advertiser-how can I reach SNAPforSeniors’ audience?
A. We have a variety of programs based on how broad an audience you are trying to reach and your budget. For more information contact Eve Stern, Co-CEO at (206) 575-0728 x2006 or eve.stern@snapforseniors.com.
Q. I commented on a blog but it isn't showing up. I see other people's comments, so where is mine?
A. New blog comments are reviewed regularly, so please check back - it's possible we may not have gotten to yours yet. All comments are screened for content - we don't allow advertisements, business solicitation, or spam. SNAPforSeniors reserves the right to edit or delete any comments posted.
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